Privacy Policy

Depending on how you use our services, we may collect:

• Full name
• Email address
• Phone number
• Company or business name
• Billing and invoice information
• Project briefs and uploaded files
• Messages submitted through contact forms
• Proof of payment and payment references
• Device information such as browser type, operating system, and app version
• Usage information to improve the performance and reliability of our services

We use your information to:

• Provide digital marketing and creative services
• Process project requests and onboarding
• Generate quotations and invoices
• Verify payments
• Communicate project updates
• Respond to enquiries and support requests
• Improve our website, application, and customer experience
• Comply with applicable legal and regulatory requirements

Payments may be processed using trusted payment providers. SRA Digital PH does not store your complete debit card or credit card information on our servers.

Files, images, logos, branding assets, and other project materials uploaded by clients are used solely for the purpose of delivering requested services.

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers that assist in operating our business, such as cloud hosting, email delivery, analytics, payment processing, and customer support services. Information may also be disclosed when required by law.

We implement appropriate administrative, technical, and organisational safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain project records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When no longer required, information is securely deleted or anonymised.

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Withdraw consent where applicable
• Request a copy of your stored information

Requests may be submitted using the contact details below.

Our website and mobile application may use cookies and analytics technologies to:

• Maintain user sessions
• Improve performance
• Understand visitor behaviour
• Enhance user experience

You may disable cookies through your browser settings, although some features may not function correctly.

Our services may integrate with trusted third-party providers including cloud storage, email services, analytics platforms, authentication providers, and payment processors. These providers maintain their own privacy policies governing the information they process.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes become effective immediately upon publication on this page. Continued use of our services constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

SRA Digital PH

Website: https://sradigitalph.com

Email: support@sradigitalph.com